< CGENTRY Terms of Use >
Chapter 1. General Provisions
Article 1 [Purpose]
These Terms of Use are intended to define the rights, obligations, and responsibilities between CGENTRY,
hereinafter referred to as the “Company,” and its members regarding the use of online education services,
hereinafter referred to as the “Services,” provided by the Company through its website, http://cgentry.co.kr.
Article 2 [Definitions]
① The definitions of terms used in these Terms are as follows.
1. “User” refers to a “Member” who uses the “Content” and all related services provided by the “Company” in accordance with these Terms.
2. “Member” refers to a person who agrees to these Terms and is thereby allowed to use the information and services provided by the Company.
3. “Content” refers to content provided by the Company, meaning materials or information expressed in codes, text, voice, sound, images,
or video used on an information and communications network as defined under Article 2,
Paragraph 1, Subparagraph 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
4. “ID” refers to a combination of letters or numbers chosen by the Member and issued by the Company to identify the Member and allow use of the Services, only for those who have agreed to these Terms.
5. “Password” refers to a combination of letters or numbers chosen by the Member to verify that the Member matches the ID when using the Services and to protect the Member’s personal information.
6. “Points” refer to an amount that can be used for payment in the same manner as cash, whether provided for a fee or free of charge.
② For terms not defined in the preceding paragraph, their meanings shall follow general transaction practices and applicable laws.
Article 3 [Posting of Terms]
The Company shall post these Terms on its website so that Users can review them through a separate linked screen.
Article 4 [Amendment of Terms]
① The Company may amend these Terms within the scope that does not violate applicable laws.
② Existing Members who do not agree to the amended Terms may stop using the Services and withdraw their membership.
Article 5 [Effectiveness of Terms]
① These Terms become effective when a User applies for membership while agreeing to the contents of these Terms.
② If an existing Member does not raise an objection within the specified period despite notification or announcement under Article 4,
Paragraph 2 of these Terms, the Company shall deem that the Member has approved the amended Terms.
③ Matters not specified in these Terms shall be governed by the Act on the Regulation of Terms and Conditions,
the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.,
the Act on Consumer Protection in Electronic Commerce, etc., and other applicable laws.
Article 6 [Notification to Members]
① When the Company needs to notify Members of any matter, it may do so through the email address provided by the Member during registration,
pop-up windows, wired or wireless communication, or other methods.
② For notices to all Members, the Company may substitute the notification in the preceding paragraph by posting the notice on the Company website bulletin board for at least 14 days.
However, matters that have a significant impact on a Member’s own transactions may be separately notified by the same method as in the preceding paragraph.
Chapter 2. Membership Registration
Article 7 [Membership Registration]
① A person who wishes to register as a Member and use the Company’s Services must review the contents of these Terms,
indicate agreement, and apply for membership by entering the required information in the membership registration form provided by the Company.
② The Company shall regard all Member information entered in the online membership application form as actual data.
③ Members who do not enter their real name or actual information may not receive legal protection and may be restricted from using the Services in accordance with the relevant provisions of these Terms.
④ In principle, the Company shall approve a User’s application under Paragraph 1 of this Article. However, the Company may refuse to approve, or may cancel approval after the fact, in any of the following cases.
1. Where approval is impossible due to reasons attributable to the User, or where the User does not use their real name.
2. Where the User uses another person’s name or personal information, or provides false information.
3. Where a duplicate ID is used.
4. Where the required information is not entered in the membership application form provided by the Company.
5. Where the User previously lost membership status due to violation of the Company’s Terms of Use or applicable laws.
6. Where the User violates Article 12 [Member Obligations] of these Terms.
7. Where the User otherwise violates these Terms or applicable laws.
8. Where personal information provided to the Company in the membership application form, including ID, password, and address, is sexually explicit or contrary to public order and morals.
⑤ The Company may withhold approval if there are service-related facility, technical, or operational issues.
⑥ If the Company refuses or withholds approval of a membership application under Paragraphs 4 and 5 of this Article, it shall immediately notify the User, hereinafter referred to as the “Applicant,” through a pop-up window. However, this shall not apply if the Company is unable to notify the Applicant due to reasons not attributable to the Company.
Article 8 [Change of Member Information]
① Members may view and modify their personal information at any time on the “Edit Information” page of the Company website.
② The Company shall not be responsible for any disadvantages arising from a Member’s failure to update changed information under the preceding paragraph.
Article 9 [Member’s Obligation to Manage ID and Password / Withdrawal and Loss of Membership]
① Members are responsible for managing their ID and password and must not disclose them to others or allow a third party to use them.
② If a Member becomes aware that their ID or password has been leaked and is being used by a third party, the Member must immediately notify the Company and take corrective action.
③ In the case of the preceding paragraph, the Company may require the Member to take necessary measures, such as changing the password, to protect the Member’s personal information and prevent unauthorized use of the Services. The Member must faithfully comply with the Company’s request immediately upon receiving it.
④ The Company shall not be responsible for any disadvantages arising from a Member’s failure to faithfully fulfill the obligations under Paragraphs 2 and 3 of this Article.
⑤ Members may stop using the Services and withdraw from membership at any time.
⑥ If a Member violates these Terms or applicable laws, the Company may restrict the Member’s use of the Services or revoke the Member’s membership status.
Chapter 3. Service Use Agreement
Article 10 [Establishment of Service Use Agreement and Payment Methods]
① Members apply for use of Content Services through the following or similar procedures provided by the Company. Before entering into a contract, the Company provides information so that Members can accurately understand and complete transactions without mistakes or errors. The procedure is as follows.
1. View and select the Content list.
2. Click Payment.
3. Check the ordered product and amount.
4. Select a payment method.
5. Reconfirm the payment amount.
6. Complete payment.
② Members may pay for paid services using credit card, bank deposit without bankbook, or internet account transfer, according to the methods designated by the Company.
③ If a Member’s application for paid services falls under any of the following cases, the Company may refuse approval or withhold approval until the reason is resolved.
1. Where the Member does not pay the fee for the paid service.
2. Where the total application amount for the paid service does not match the total deposited amount.
3. Where there is any other reasonable reason that the Company deems necessary.
4. In the case of companies or public institutions rather than individuals, where required proof documents, such as a business registration certificate or, in the case of a school, documents proving the relevant school, are not submitted.
Article 11 [Obligations of the Company]
① The Company shall faithfully exercise the rights prescribed by laws and these Terms.
② The Company shall take measures so that Members can frequently check their paid service use and payment details.
③ If the Company determines that opinions or complaints raised by Members in relation to service use are justified, the Company shall handle them. The process and result of handling such opinions or complaints shall be communicated through the bulletin board, email, or other means.
Article 12 [Member Obligations]
① Unless the Company gives explicit consent, a Member’s right to use the Services is limited to the individual Member and may not be transferred, gifted, or provided as collateral to another person.
② If a Member violates any of the following obligations, the Company may suspend all or part of the Services for a specified period or terminate the service use agreement after giving notice for a reasonable period.
1. Where the Member enters false information in personal information or uses or shares their own or another Member’s ID and personal information.
2. Where the Member impersonates the Company operator or a third party, or infringes copyrights.
3. Where the Member engages in commercial activities, such as selling products, by using the Services provided by the Company.
4. Where the Member interferes with another User’s use of the Services or impersonates the Company’s management, employees, or related persons.
5. Where the Member engages in acts that undermine public order or morals on the Company website, or posts and distributes related text, images, or video information to others.
6. Where the Member trades goods such as points received from the Company, whether free of charge or for a fee, with a third party.
7. Where the Member intentionally interferes with the operation of the Company’s Services, or sends large amounts of information or advertising information for that purpose.
8. Where the Member violates applicable laws or any matters prescribed in these Terms.
9. Where the Member damages or insults the reputation of the Company or others.
Article 13 [Prohibition and Blocking of Unauthorized Use]
① The Company considers the following cases to be unauthorized use.
1. Where simultaneous access occurs from two or more PCs using one ID.
2. Where the Member allows another person to use their ID or Content services.
3. Where the Member sells, rents, or transfers their ID or Content to another person, or advertises such acts.
4. Where the Member runs a copying program while using the Services, or records or attempts to record the Services.
5. Where the Member accesses and watches through remote software or a virtual machine.
6. Where relatively very high traffic and recording patterns occur, causing concern that recording may be taking place through external devices.
7. In the case of companies or public institutions rather than individuals, where required proof documents, such as a business registration certificate or, in the case of a school, documents proving the relevant school, are not submitted.
② If an unauthorized user under the preceding paragraph is discovered, the Company may take the following measures.
1. The Company may issue a warning to the Member, suspend service use for 15 to 30 days, and grant a period for explanation. If no clear explanation or notification is provided despite the explanation period, the Member may be expelled without refund.
2. Based on materials such as IP information collected and verified during the Member’s use of the Services, the Company may classify and confirm unauthorized use through server log patterns and capture logs.
3. If the Member runs a copying program while using the Services or accesses the Services simultaneously with the same ID, the Company may forcibly terminate access to the Services.
③ A Member may not request an extension of the service use period on the grounds of the measures under Paragraph 2, Subparagraph 2.
④ If a Member objects to the measures under Paragraph 2 of this Article, the Member may explain the relevant facts to the Company and may receive separate measures regarding use accordingly.
⑤ Method of identifying and blocking unauthorized use
1. Based on materials such as IP information collected and verified during the Member’s use of the Services, the Company classifies and confirms unauthorized use through server log patterns and capture logs.
2. If the Member runs a copying program while using the Services or accesses the Services simultaneously with the same ID, the Company forcibly terminates access to the Services.
3. To confirm unauthorized use, the Company identifies unauthorized Members based on the collection details of Aqua Player specified in the Privacy Policy.
4. Server logs and Aqua Player collection details are used only for confirming unauthorized use and are never used for any other purpose.
⑥ Procedure in case of unauthorized use
1. [First Detection] Unauthorized use shall be announced through a pop-up window, and the Company may ask the Member about the reason for registration, Content use, and whether unauthorized use occurred.
1-1. If a video capture attempt is made three or more times, a first warning is applied, and the account may be suspended for 15 to 30 days depending on severity.
1-2. If simultaneous access with the same ID occurs four or more times within two weeks, a first warning, meaning a 15-day account suspension, is applied.
1-3. If recorded file records are confirmed after a recording attempt, the account shall be permanently suspended and withdrawn without refund.
1-4. In the case of unauthorized use caused by searching, viewing, or exploring recording methods using mobile phones or external devices, the account shall be permanently suspended and withdrawn without refund, regardless of severity.
* Forced termination caused by false detection is excluded from capture attempts. For example, termination during driver installation.
2. [Second Detection] If the same matter is detected a second time, membership shall be terminated without refund.
2-1. If leaked Content is confirmed, legal action, including civil and criminal complaints, may be taken.
2-2. Even if another ID is created after use restrictions are applied, the history and result of the use restriction shall be transferred to the newly created ID.
2-3. In the case of unauthorized use caused by searching, viewing, or exploring recording methods using mobile phones or external devices, the account shall be permanently suspended and withdrawn without refund, regardless of severity.
3. Distribution of Content [Still Images]
3-1. [First Warning] Saving a course in the form of still images and uploading it to spaces where many people can view it, such as blogs, cafés, or social media, violates copyright law and results in a first warning, meaning a 15-day account suspension.
3-2. [Second Warning] If the same matter is detected again, the account shall be suspended for 30 days.
3-3. [Third Warning] The account shall be permanently suspended without refund, and legal action may be taken for copyright infringement.
4. Distribution of Content [Video]
4-1. [First Warning] If a course is distributed in video form, legal action, civil and criminal, shall be taken for copyright infringement and violation of reproduction rights, transmission rights, and related rights.
Examples of distribution include torrent, torrent magnet address, URL, P2P, NateOn, and any other program with transmission functions.
* After the first warning, the Member must submit an agreement for prevention of unauthorized use. If the Member does not submit it, the Member shall be deemed not to have agreed, and the account use restriction shall remain in effect. In addition, if the agreement is not submitted for 45 days, the account shall be permanently suspended. However, in the case of video distribution, the account shall be permanently suspended regardless of the first warning or submission of the agreement.
* Even if the account is suspended, the course access period shall not be changed. However, depending on the extent of the capture-related matter and the contents of the agreement, the Company may review whether the suspended account can be restored for normal use. If the Company’s fault is acknowledged, the course period shall be extended by the period of suspension.
* To prevent unauthorized use by other Members, the Company may disclose the unauthorized user’s ID and name on the website notices in a wildcard-masked form. Example: cgen***, Hong Gil*.
* If a Member lends their ID to another person and that person attempts or is caught attempting capture, the registered owner of the ID shall be fully responsible. Under Article 13, Paragraph 1, lending an ID is considered unauthorized use.
5. Notice upon release from unauthorized-use restrictions
When service restrictions related to unauthorized use are lifted, applications for new courses may be restricted depending on the severity of the unauthorized use.
Article 14 [Provision and Change of Services]
① In principle, the Company provides Content 24 hours a day, all year round. Responses to posts and phone support are available only from 09:00 to 18:00.
② The Company may change the Services if there are substantial operational or other reasons.
③ If the Services are changed under the preceding paragraph, the Company shall notify Members of the reason and details of the change by the method set forth in Article 8 of these Terms.
Article 15 [Suspension of Services]
① The Company may temporarily suspend provision of the Services in cases such as maintenance, inspection, replacement, or failure of information and communications facilities including computers, communication interruption, or substantial operational reasons.
② If the Company becomes unable to provide the Services due to a change of business type, abandonment of business, merger between companies, or similar reasons, the Company shall notify Members by the method set forth in these Terms and process refunds.
Article 16 [Deletion of Posts Registered by Members]
① If any posts registered by Members violate these Terms, applicable laws, or related regulations, the Company shall delete them without delay.
Article 17 [Copyright]
① Copyrights to all Content provided by the Company belong to the Company.
② Members must not infringe the Company’s copyrights by recording, reproducing, editing, transmitting, distributing, selling, broadcasting, lecturing, or otherwise using any Content provided by the Company without prior approval.
Chapter 4. Refunds and Changes for Paid Content Services
Article 18 [Refund Policy under Applicable Laws]
① Refunds shall follow the refund provisions under these Terms, the Act on the Regulation of Terms and Conditions, the Online Digital Content Industry Development Act, and the Act on Consumer Protection in Electronic Commerce, etc.
② Cases where consumers cannot withdraw their purchase subscription under the applicable laws in the preceding paragraph include the following.
1. Where information stating that withdrawal is not possible for the relevant Content is included in the display information.
2. Where trial products are provided.
3. Where temporary or partial use methods are provided.
③ The Company provides “trial products” corresponding to Paragraph 2, Subparagraph 2 of this Article, including course previews.
Article 19 [Company Refund Policy]
① Members must express their intention to request a refund or change to the Company by wired or wireless means. The Company shall receive the refund request, confirm the Member’s request and the refund policy, and process the refund as quickly as possible.
② Members may request a refund for paid Content Services from the Company according to the following matters. However, actions such as receiving lecture materials are deemed to be equivalent to taking one course per file.
③ If a file is downloaded to a PC or mobile device through the download service, the relevant course is deemed to have been taken.
1. Refund
(1) Principle
① Courses consisting of 5 or more lessons: If fewer than 7 days have passed from the payment date and the Member has taken 3 or fewer lessons excluding course previews, the Member may request a full refund. However, regardless of the period, if the Member has taken the displayed number of lessons, refunds are not available.
② Courses consisting of fewer than 5 lessons: If the Member has watched only the course preview within 5 days from the approval date, the Member may request a full refund.
③ Cases where refunds are not available: Refunds are not available if more than 7 days have passed after payment, if the Member has taken 3 or more lessons excluding preview lessons regardless of the period, or if the course progress rate is 20% or higher.
④ Cases where exchange is available: If no course has been taken after payment and 7 days have not passed, the course may be exchanged or changed. A refund or additional payment may be required depending on the price difference.
⑤ Points: Points provided free of charge by the Company to Members are not refundable.
⑥ In the case of CGPASS subscription courses, bundled courses are treated as one subject rather than multiple individual subjects, and the above provisions apply.
⑦ If a refund request is determined to be malicious, such as repeatedly requesting a full refund after taking only the necessary parts and then repurchasing the same course, the Company shall deduct 10% of the course fee plus the amount corresponding to the number of courses taken before refunding. If such requests are made three or more times for the same reason, refunds are not available.
⑧ Unlimited courses follow the refund policy above, and a full refund is available if fewer than 7 days have passed after payment and the Member has taken 3 or fewer lessons excluding course previews.
2. Changes and Exchanges
① If a course that meets the refund conditions is changed to another course, the course may be exchanged through additional payment or refund of the price difference.
② For exchanged courses, additional exchanges or changes are not available due to policy or change of mind.
3. Refunds During Event Periods
① If an event notice exists, Members who applied for a course one day before the event start date may receive a refund or coupon equivalent to 50% of the discount amount.
② Separate refund requests are not available for course applications made two days or more before the event start notice.
③ It is prohibited to refund an existing course and repurchase the same course to receive an event discount.
④ Even if the course meets the refund conditions, in this case a refund request may be made after the event ends. The refund conditions follow Article 19, Section 1. Refund.
4. Repayment
When applying for repayment, mileage designated by the Company shall be credited as follows: payment of 200,000 KRW or more: 10,000 KRW credited; 400,000 KRW or more: 15,000 KRW credited; 600,000 KRW or more: 25,000 KRW credited; 1,000,000 KRW or more: 50,000 KRW credited.
* If repayment is made using mileage, additional mileage corresponding to the repayment will not be credited.
5. Suspension of Services Due to Company Circumstances
If the Company is unable to continue the Services due to unavoidable reasons, it shall notify Members and process refunds as quickly as possible.
6. Forced Withdrawal
If a Member is forcibly withdrawn by the Company due to violation of applicable laws or these Terms, the refund provisions of this Article shall not apply.
Chapter 5. Miscellaneous
Article 20 [Disclaimer]
① If the Company is unable to provide the Services due to natural disasters or other force majeure events equivalent thereto, the Company shall be exempt from responsibility for providing the Services.
② The Company shall not be responsible for service use disruptions caused by reasons attributable to the Member.
③ The Company shall not be responsible for the truthfulness or other content of information posted by Members in relation to the Services.
④ The Company shall not be responsible for disputes arising between Users or between a User and a third party through Content.
Article 21 [Resolution of Disputes]
① If a dispute arises, the Company shall take appropriate and prompt measures by reflecting legitimate opinions or complaints raised by Members. However, if prompt handling is difficult, the Company shall notify the Member of the reason and processing schedule.
② Notwithstanding the preceding paragraph, these Terms, service use, and all related matters between Members and the Company shall be governed by the laws of the Republic of Korea.
Article 22 [Temporary Suspension of Services]
① Members may suspend use of the Services for each course for up to 14 days due to personal circumstances or other reasons.
② When the maximum suspension period of 14 days has passed, the Services shall automatically resume.
③ The 80-day temporary suspension period provided as an event benefit applies only to courses for which three or more subjects were applied during the event period. Once the course resumes, temporary suspension is not available again, and only one of the applied courses may be suspended for 80 days.
Chapter 6. Unlimited
Article 23 [Unlimited Notice and Service Termination]
① Unlimited courses may be taken without a time limit until the course service is terminated.
② When the relevant course service is to be terminated, the Company shall notify Members currently taking Unlimited courses in advance by memo, email, or other means.
③ Even if sales of the relevant course end, existing students may continue to take the course within their course period until the service is completely terminated.
④ Even if sales of an Unlimited course end, the Company shall maintain the service for three years from the end-of-sale date and may terminate the service thereafter.
⑤ Except in cases of natural disasters or circumstances in which business operation is impossible, if the service for an Unlimited course ends before the service maintenance period of three years specified in
Paragraph 4, the Member may choose whether to own the course as files by paying an amount designated by the Company.
※ “End of sale” means that payment is no longer available and does not mean service termination. “Service termination” means the complete termination of video services.
[Supplementary Provisions]
These Terms shall take effect on March 27, 2016, and can also be checked in the Site Usage Guide.
These Terms shall take effect on April 17, 2015, and can also be checked in the Site Usage Guide.
These Terms shall take effect on November 15, 2014, and can also be checked in the Site Usage Guide.
These Terms shall take effect on March 12, 2014, and can also be checked in the Site Usage Guide.
These Terms shall take effect on February 15, 2013, and can also be checked in the Site Usage Guide.
< Privacy Policy >
Collected Information
ο Details: Name / ID / Password / Date of Birth / Gender / Email / Address / Mobile Phone Number
ο Method of Collecting Personal Information: Membership registration on the website / 1:1 inquiry board / public bulletin boards, etc.
Purpose of Processing Personal Information
ο Fulfillment of contracts related to service provision and settlement of fees for service provision, content provision, purchase and payment processing, identity verification, and delivery of billing-related information.
ο Identity verification for membership-based services, personal identification, prevention of unauthorized use by malicious members and unauthorized access, confirmation of intent to sign up, age verification, handling complaints and other civil inquiries, and delivery of notices.
ο Use for marketing and advertising, including development and specialization of new services or products, delivery of advertising information such as events, provision of services and advertisement placement based on demographic characteristics, and access frequency analysis.
ο Limitation of the number of sign-ups, retention of records for dispute resolution, and generation of other statistical data.
Collected Information [Information Collected by Kollus Player]
ο The Company provides lecture services using Kollus Player, which includes security features to prevent unauthorized use by Users, and may collect player information related to unauthorized use.
Kollus Player is a media delivery solution and a secure player designed to block illegal recording, external leakage, screen capture, and similar actions involving copyrighted media content such as online lectures.
Information such as recording-attempt software, User ID, User IP, date and time of recording attempt, and content title is stored on the server.
The Company uses Kollus Player for the following purposes.
Purpose of Using Kollus Player
Kollus Player is used as a player for playing copyrighted lecture media. Information collected by the player is used to forcibly terminate recording software when a paid User attempts to record copyrighted media on the User’s PC while taking video lectures, to prevent external leakage, player interruption, and video leakage, and to check User log records.
The collected information is never used for any purpose other than those stated above.
Retention Period of Personal Information
ο Basis for Retention of Personal Information: Terms of Use and Privacy Policy
ο Retention Period: For as long as the Member’s qualification remains valid
As an exception, if the Company needs to retain Member information even after membership withdrawal, the Company shall retain the Member information for a certain period in accordance with applicable laws.
Records related to withdrawal of subscription: 5 years (Consumer Protection Act)
Records related to payment and supply of goods, etc.: 5 years (Consumer Protection Act)
Records related to consumer complaints or dispute resolution: 3 years (Consumer Protection Act)
Communication data for identifying unauthorized use, such as email information: 3 years
Outsourcing of Personal Information Processing
The Company operates its services by outsourcing certain operations to external professional companies.
ο Outsourced Company: Catenoid Co., Ltd.
ο Details: Video server
ο Outsourced Company: Gabia Co., Ltd.
ο Details: Web server
[Supplementary Provisions]
This Policy shall take effect from April 17, 2015.
This Policy shall take effect from March 11, 2013.
< Terms Regarding Unauthorized Use >
Unauthorized use refers to acts that violate copyrights, reproduction rights, and transmission rights, such as recording, capturing, sharing IDs,
unauthorized copying of courses, or sharing courses with third parties. Unauthorized use is prohibited, blocked, and identified
in accordance with the following provisions.
Article 13 [Prohibition and Blocking of Unauthorized Use]
① The Company considers the following cases to be unauthorized use.
1. Where simultaneous access occurs from two or more PCs using one ID.
2. Where the Member allows another person to use their ID or services such as Content.
3. Where the Member sells, rents, or transfers their ID or Content to another person, or advertises such acts.
4. Where the Member runs a copying program while using the Services, or records or attempts to record the Services.
5. Where the Member accesses and watches through remote software or a virtual machine.
6. Where relatively very high traffic and recording patterns occur, causing concern that recording may be taking place through external devices.
7. In the case of companies or public institutions rather than individuals, proof documents must be submitted, such as a business registration certificate,
or, in the case of a school, documents proving the relevant school.
② If an unauthorized user under the preceding paragraph is discovered, the Company may take the following measures.
1. The Company may issue a warning to the relevant Member, suspend service use for 15 to 30 days, and grant a period for explanation.
If no clear explanation or notification is provided despite the explanation period, the Member may be expelled without refund.
2. Based on materials such as IP information collected and verified during the Member’s use of the Services, the Company may classify and confirm
unauthorized use through server log patterns and capture logs.
3. If the Member runs a copying program while using the Services or accesses the Services simultaneously with the same ID,
the Company may forcibly terminate access to the Services.
③ A Member may not request an extension of the service use period on the grounds of the measures under Paragraph 2, Subparagraph 2.
④ If a Member objects to the measures under Paragraph 2 of this Article, the Member may explain the relevant facts to the Company
and may receive separate measures regarding use accordingly.
⑤ Method of Identifying and Blocking Unauthorized Use
1. Based on materials such as IP information collected and verified during the Member’s use of the Services, the Company classifies and confirms
unauthorized use through server log patterns and capture logs.
2. If the Member runs a copying program while using the Services or accesses the Services simultaneously with the same ID,
the Company forcibly terminates access to the Services.
3. To confirm unauthorized use by Members, the Company identifies unauthorized Members based on the Aqua Player collection details
specified in the Privacy Policy.
4. Server logs and Aqua Player collection details are used only for confirming unauthorized use and are never used
for any other purpose.
⑥ Procedure in Case of Unauthorized Use
1. [First Detection] The unauthorized use shall be announced through a pop-up window, and the Company may ask the Member about the reason for registration, Content use,
and whether unauthorized use occurred.
1-1. If a video capture attempt is made three or more times, a first warning is applied, and the account may be suspended for 15 to 30 days
depending on severity.
1-2. If simultaneous access with the same ID occurs four or more times within two weeks, a first warning, meaning a 15-day account suspension, is applied.
1-3. If recorded file records are confirmed after a recording attempt, the account shall be permanently suspended and withdrawn without refund.
1-4. In the case of unauthorized use caused by searching, viewing, or exploring recording methods using mobile phones or external devices,
the account shall be permanently suspended and withdrawn without refund, regardless of severity.
* Forced termination caused by false detection is excluded from capture attempts. For example, termination during driver installation.
2. [Second Detection] If the same matter is detected a second time, membership shall be terminated without refund.
2-1. If leaked Content is confirmed, legal action, including civil and criminal complaints, may be taken.
2-2. Even if another ID is created after use restrictions are applied, the history and result of the use restriction shall be transferred
to the newly created ID.
2-3. In the case of unauthorized use caused by searching, viewing, or exploring recording methods using mobile phones or external devices,
the account shall be permanently suspended and withdrawn without refund, regardless of severity.
3. Distribution of Content [Still Images]
3-1. [First Warning] Saving a course in the form of still images and uploading it to spaces where many people can view it,
such as blogs, cafés, or social media, violates copyright law and results in a first warning, meaning a 15-day account suspension.
3-2. [Second Warning] If the same matter is detected again, the account shall be suspended for 30 days.
3-3. [Third Warning] The account shall be permanently suspended without refund, and legal action may be taken for copyright infringement.
4. Distribution of Content [Video]
4-1. [First Warning] If a course is distributed in video form, legal action, civil and criminal, shall be taken for copyright infringement
and violation of reproduction rights, transmission rights, and related rights.
Examples of distribution include torrent, torrent magnet address, URL, P2P, NateOn, and any other program with transmission functions.
*. After the first warning, the Member must submit an agreement for prevention of unauthorized use. If the Member does not submit it,
the Member shall be deemed not to have agreed, and the account use restriction shall remain in effect. If the agreement is not submitted for 45 days, permanent suspension shall be applied.
However, in the case of video distribution, the account shall be permanently suspended regardless of the first warning or submission of the agreement.
* Even if the account is suspended, the course access period shall not be changed. However, depending on the extent of the capture-related matter and the contents of the agreement,
the Company may review whether the suspended account can be restored for normal use.
If the Company’s fault is acknowledged, the course period shall be extended by the period of suspension.
* To prevent unauthorized use by other Members, the Company may disclose the unauthorized user’s ID and name on the website notices
in a wildcard-masked form. Example: cgen***, Hong Gil*.
* If a Member lends their ID to another person and that person attempts or is caught attempting capture,
the registered owner of the ID shall be fully responsible.
(Under Article 13, Paragraph 1, lending an ID is considered unauthorized use.)
5. Notice upon Release from Unauthorized-Use Restrictions
When service restrictions related to unauthorized use are lifted, applications for new courses may be restricted depending on the severity of the unauthorized use.
[Supplementary Provisions]
These Terms shall take effect on March 27, 2016, and can also be checked in the Site Usage Guide.
These Terms shall take effect on April 17, 2015, and can also be checked in the Site Usage Guide.
These Terms shall take effect on November 15, 2014, and can also be checked in the Site Usage Guide.
< CGPASS Subscription & Unlimited Service Terms >
※ CGPASS Subscription Terms of Use
① CGPASS subscription courses are fixed-period subscription courses that can be taken for the period displayed on CGPASS (3-12 months)
from the time of payment.
② The Unlimited option (no time limit) is not provided by default for CGPASS subscription courses.
After subscribing to CGPASS, you may selectively upgrade only the individual courses you want.
③ The refund policy for CGPASS courses follows Article 19 [Company Refund Policy] of our Terms of Use.
※Unlimited Course Terms of Use
① Unlimited courses may be taken without a time limit until the course service is terminated.
② When the service for the relevant course is to be terminated, the Company will notify members currently taking the Unlimited course in advance
by memo, email, or other means.
③ Even if sales of the relevant course end, existing students may continue to take the course within their course period
until the service is completely terminated.
④ Even if sales of an Unlimited course end, the service will be maintained for 3 years from the end-of-sale date,
and the service may be terminated thereafter.
⑤ Except in cases of natural disasters or circumstances where business operations cannot continue, if the service for an Unlimited course is terminated
before the 3-year service maintenance period stated in Paragraph 4, the member may choose whether to own the course as files
by paying an amount designated by the Company.
※ “End of Sale” means that payment is no longer available, not that the service has ended. “Service Termination” means
the complete termination of the video service.
